Have you ever wondered what you’ll be doing after you graduate from college and thought about what roles you can get into when you’re in the hospitality industry? What exactly does it mean to work in the hospitality industry and what can my career path look like?
We are here to answer all of your questions and to make sure that you get a good idea of what you are getting yourself into if you decide to study hospitality.
As you probably already know, the hospitality industry is very broad. You can get jobs in hotels, resorts, restaurants, casinos, theme parks and cruise lines. That also means that there are not only many sectors but also many different positions that vary from intern to manager and from server to supervisor - so keep in mind that there are always great opportunities to grow in this career! You might have an entry-level job at the beginning, yet you get the chance to work yourself up to get promoted and become a managerial role that carries out more responsibilities.
Another important factor to consider in this industry is that a lot of the positions involve dealing with customers face-to-face. If you decide you want to be working in hotels or restaurants make sure that you are a peoples-person. Of course there are also positions that operate behind-the-scenes like sales, marketing, and accounting, as well as food production and food service jobs. Nonetheless, there is something that all positions have in common: helping customers during their leisure time and providing them with anything they might need or desire.
If you know that you want to work in hospitality but you’re still not sure what sector or position then have a look at the following is a list with some of the most common job titles within the industry:
Concierge: is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. A concierge should be a problem solver because they are the ones the customers go to whenever clients have concerns or problems. Other front-of-the-house hospitality jobs include:
Housekeeper: is the department in charge of cleaning guest rooms and areas before, during and after a guest has used a hotel’s room/areas. Their services are paid for by the guest through their purchase and rent of the room. The housekeeping department usually has an Executive Housekeeper, an Assistant Executive Housekeeper, Floor Manager and a Housekeeper. Without these employees, a hotel’s common areas and rooms would never be clean. Other related housekeeping job titles include:
Executive Chef: Also referred to as the chef manager or head chef, the executive chef is the leader in charge of everything that goes out of the kitchen and maintains full control of the kitchen staff at all times. From small restaurant operations staffed by a handful of cooks to massive industrial kitchens staffed by a large number of chefs and culinary assistants, executive chefs are given the responsibility of resolving any problems efficiently to serve exceptional cuisine. Other jobs related to the Executive Chef, including jobs that lead up all the way to being an executive chef:
Waiter/Waitress: also called servers, work in full-service restaurants. They greet customers, take food orders, bring food and drinks to the tables and take payment and make change. Other responsibilities of a waiter/waitress include greeting and serving customers, providing detailed information on menus, and multi-tasking various front-of-the-house duties. Other job titles similar to waiter and waitress in the hospitality industry include:
If you have great customer-service skills, you can exceed at any one the roles mentioned in the lists above. You just need to make sure that you enjoy the hospitality job you choose.
Should you see yourself in this industry but haven’t€™t found the right placement yet then reach out to us and apply now!